Terms of Service
TOS governing Hostshield’s products and services
Use of Hostshield’s Service constitutes acceptance and agreement to Hostshield’s AUP (Acceptable Use Policy) as well as Hostshield’s TOS (Terms of Service). From herewith in this TOS, AUP, and SLA, the usage of “us”, “we”, “our”, “ours” shall constitute reference to Hostshield, the usage of “you”, “your”, “they”, “them” shall refer to client / customer of Hostshield.
Acceptance of Contractual Agreement
1. Client agrees that by placing an order either by means of electronic ordering (web order form) or submitting a written contract, and receipt of such order by Hostshield, that you are agreeing to our TOS, AUP, and SLA. No Modifications of said contract by customer is allowed.
2. Hostshield will provide, and Customer will purchase and pay for, the Services, and service fees specified in the Order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the customer, and that they are aware of all applicable charges as per contract, AUP, SLA, and TOS. Customer also understands that any promotional offers unless specified in contractual terms will not be applicable to their individual service.
What can not be hosted on Hostshield:
Child pornography
IRC
Warez
Copyrighted media, includes but not limited to: Video, Music, TV, Radio
Hacking tools / material
Payments and Fees
Payment due for every month or 6 or 12 months by credit card or PayPal, an invoice will be raised and can be paid from the Client Area, please note that service may be suspended on accounts that reach 10 days past due, We do not charge late or re-connection fees.
Account Cancellation
All requests for canceling any service / services must be made in writing with at least 15 days notice but not more than 30 days prior written via email to [email protected] include your domain name, last name on credit card in your email.
Refunds and Disputes
All payments to Hostshield are non refundable (unless covered by 30-day Money Back Guarantee). This includes any setup fees and monthly fees regardless of usage. All billing disputes must be reported within 30 days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as charge backs, in Hostshield’s discretion which is valid, under the terms and conditions of our SLA, AUP, and TOS, will result in service interruption, and reconnection fees to restore the desired service.
